Social Housing

Community & Culture

The Council manages and maintains 236 housing units.

The aim is to provide low rent one bedroom accommodation for less affluent members of the community. Management includes handling applications, arranging payments, property maintenance and liaison with tenants.

Tenant satisfaction is assessed annually. There is no financial input from ratepayers.


The criteria for an applicant to be eligible to apply is as follows:

  • Receive a national superannuation, war, widows, 55 plus, invalids for sickness (long-term) benefit.
  • Applicants on limited income may be considered – application judged on individual basis – accommodation offered on temporary basis only, that is if a more suitable applicant (i.e. elderly person), wishes to be placed in the unit that the young tenant is in, then the young tenant will be    given 42 days notice to leave. This clause is included in the young person's Tenancy Agreement. Council reserves the right to decline any application.
  • Have a housing need (in that the applicant's current accommodation is unsuitable for various reasons, which the applicant may list in the application form).
  • If an applicant owns property and decides to accept a Council unit, the property must be sold or placed on the market for sale within 1 month of accepting the unit, and Council advised of the listing. The applicant may not collect rent from a property once they have become our tenant.
  • An application must include a doctor's letter recommending the applicant for a Council unit, stating that the applicant is capable of caring for themselves and listing any physical or mental disabilities which may make some of our units unsuitable.
  • If an applicant has a prior criminal record, this must be divulged at time of application with appropriate details.
  • An application must also include a letter of reference from the applicant's current landlord if applicable, or if requested.

Once the application is received, Council's Environmental Health Officer will contact the applicant to discuss their application in order to assess their circumstances.

This assessment is based on the interview, application, Doctor's letter and any other relevant circumstances. The assessment, in the form of a score is then placed next to the applicant's name on the Council Unit Waiting List.

Once we receive the Environmental Health Officer's assessment the applicant is contacted by mail and advised of their assessment and position on the Waiting List.

Enquiries: Please telephone Customer Services, (03) 687 7200.

Last updated: 15 Jul 2021