Rates support request form

Rates & Property

We know this is an unprecedented and difficult time for many New Zealanders and if you are likely to have trouble paying your rates, please fill out this form so we can work with you to find a payment arrangement that you can meet.


(applicants first name if the listed ratepayer is a company)


(applicants last name if the listed ratepayer is a company)


(if applicable)








(please type in a valid email address)






The property ID can be found on our property search, or on your rates notice.




Please also detail any payment you are able to make.

When things get back to normal, we’ll get in touch to set up a suitable payment arrangement. If you have an existing direct debit payment you wish to discuss we will be in touch with you as soon as we can.

Last updated: 23 Jun 2020