Te Moana Water Supply

Water Supplies

In this section

Where does our water come from and is it safe?

Since December 2022, Te Moana's water comes from the new treatment plant near the corner of School Road and Pleasant Valley Road. This is water is treated with microfiltration, UV and chlorine.

The Te Moana supply is a restricted water supply. This means the daily allocation is supplied into a tank at a constant rate over a 24 hour period. If the tank is full the ballcock shuts off the flow.

The Te Moana Downs has reached its original capacity. Additional water is being purchased from Geraldine to supplement the main intake. Pipeline upgrades are being carried out to allow additional consumers to connect to the scheme.

Who looks after the water supply?

The Council is responsible for the management and operation of the water supply and uses contractors to carry out maintenance work and is also responsible for the entire system up to and including your ballcock provided:

  • the ballcock is not located inside a dwelling, and
  • the ballcock is not located higher than 6m above ground. When this happens we are not obliged to maintain the ballcock but we can assist if prior arrangements are made.

Need a new service connection?

You need to apply to the Council for replacement of existing tanks, work is to be carried out by an infrastructure approved contractor after written approval has been given.

New connections are being approved for redistribution of existing units.  No new units are being approved within the area of the scheme supplied from the North Branch of Te Moana River Head works. New units and connections may be approved from the area of the scheme supplemented by the Geraldine water supply.

Last updated: 06 Apr 2023